FAQ 

Frequently Asked Questions

What should I book for my first appointment?

If you’re unsure, choose the “Esthetician’s Choice” under Facial Treatments. This 90-minute service gives us ample time to address your skin’s needs and discuss your goals and budget.

What to expect at first appointment?
  1. Dress Comfortably, you will be more than likely removing your clothing waist up to change into a spa wrap (unless you prefer not to, not an issue) Some prefer to remove all clothing as the table is heated in the colder months & can always be requested. You will be in a clean wrap, under sheets that are changed after every client, & a blanket.
  2. Removing necklaces & earrings that are easily caught on a headband.
  3. You do not have to wear your hair any special type of way but please note that facials will more than likely leave your hair/bangs a mess! (sorry, worth it!)
  4. There are two restrooms in the building, one at the main entrance and a second on the 2nd floor to the right as your make your way to my suite. You are allowed to ask for this at any point, yes, even mid service!
  5. I have water, drinks, snacks, mints, etc always available.
  6. Relax! You're in gentle, kind, & understanding hands.


I have sensitive skin. Can I still get a facial?

Absolutely. I offer a variety of fragrance-free and sensitive-skin-friendly products. As someone with sensitive skin myself, your comfort and care are a top priority.

How do memberships work?

Memberships begin on the date of purchase and renew monthly on the same calendar day (e.g., if purchased on May 5th, the next charge will be June 5th). Each month includes one credit, which is valid only for that month and does not roll over if unused. You may cancel your membership at any time.

What is your cancellation policy?

A 40% deposit is required for all appointments. This deposit is non-refundable but may be transferred to a different time slot once.

• Cancellations made within 48 hours of your appointment will incur a 50% charge. (10% remaining if deposit was collected)

• Cancellations within 24 hours, or no-shows, will be charged 100% of the service.

This policy helps protect the time and energy I put into each appointment. Thank you for understanding.

Do you offer evening or weekend appointments?

Yes! Wednesdays are my latest appointments (6pm or 6:30pm) and those book first! I work until 7:30pm on 

Wednesday and 7pm on Thursdays. I currently work every other Saturday. I highly recommend prebooking your appointment about 4-8 weeks out to ensure securing an appointment at these high volume times. 

How long does hair need to be for waxing?

Hair should be about the length of a grain of rice (approximately 1/4 inch) or have at least two weeks of growth if you’ve been shaving.

Can hair be too long for waxing?

Hair longer than 1/4 inch can be waxed, but if you're concerned it may be "too long", trimming beforehand may reduce discomfort. If you choose to trim, be careful not to go shorter than 1/4 inch.

Can I bring my kids?

To ensure your experience is relaxing and uninterrupted, I kindly ask that children not accompany you to your appointment. The only exception is for newborns (0–2 months), who are welcome if you prefer to hold them during your service.

Should I arrive early?

Due to building security, I’m only able to receive clients up to 5 minutes before their scheduled appointment time. Forms are completed online beforehand. I often work back-to-back or use downtime for tasks and rest, so early arrivals may disrupt another guest’s service. Thank you for respecting this boundary—it helps me give my full focus and energy to every appointment.

Is gratuity included in the price?

Gratuity is not included in service pricing but is always appreciated if you feel called to tip. Thank you for your generosity and support!

Do you offer gift cards?

Yes! Gift cards are available for purchase online only and make thoughtful gifts for any occasion. You can access them directly through my booking site or contact me if you need help purchasing.